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Find answers about CarPoint installation, features, your My CarPoint account, notifications and subscription. Can't find what you're looking for? Get in touch.

Frequently asked questions

CarPoint OBD plug compatibility depends on your car's make, model, year and OBD system. Before ordering, check your car's compatibility or contact us by calling 2838 3304 or writing to carpoint@autonams.lv. We'll help you make sure the CarPoint OBD plug is right for your car.

Yes. The CarPoint OBD plug is designed for easy installation without a technician. Plug it into your car's OBD port, link it to your My CarPoint account and start enjoying CarPoint.

No. Available OBD data depends on the specific car. CarPoint only shows the information your car reports via the OBD connection, such as fuel data, VIN or diagnostic trouble codes.

If the CarPoint OBD plug is disconnected, you'll get a notification in the app. Until the device is plugged back in, no new car data or notifications will come through.

Yes, as long as the other car is compatible with the CarPoint OBD plug. When you move the device, you'll need to update its link to the new car in your My CarPoint account.

OBD (On-Board Diagnostics) is a connector found in almost every modern car. Plug the CarPoint OBD plug into it and start enjoying CarPoint within minutes.

No. The Integrated CarPoint device is professionally installed so that it stays out of sight and doesn't change the look of your car's interior.

Often, yes. Since Integrated CarPoint doesn't use the OBD port, it can suit classic cars too. Our expert will confirm compatibility with your car before installation.

No. Integrated CarPoint provides all the core CarPoint features. Extra OBD data such as fuel information, VIN and diagnostic trouble codes is available with the CarPoint OBD plug.

Yes. The device can be professionally removed and installed in another car. Contact us to agree on the process and cost.

Installation time depends on the car and the chosen installation spot. We'll give you exact details once we receive your request.

Not sure which CarPoint to choose?

Tell us about your car and what matters most to you. We'll help you decide whether an OBD plug or a professionally integrated solution is the better fit.

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